Zendesk

Leading customer service platform with AI-powered ticket routing, knowledge base and agent assistance, used by thousands of companies for support operations.

What is Zendesk?

Leading customer service platform with AI-powered ticket routing, knowledge base and agent assistance, used by thousands of companies for support operations.

Key Features

  • AI ticket routing
  • Knowledge base builder
  • Omnichannel support
  • AI agent copilot
  • Advanced analytics

Pricing

Suite Team $55/mo; Growth $89/mo; Professional $115/mo

Who Is Zendesk Best For?

Zendesk is best for: Enterprise customer service and support ticketing.

Alternatives to Zendesk

Looking for alternatives? Check out our full comparison of the best AI Knowledge Base Tools to find the right tool for your needs.